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ePub Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites download

by Paul Sherman

ePub Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites download
Author:
Paul Sherman
ISBN13:
978-0566086564
ISBN:
0566086565
Language:
Publisher:
Routledge (November 28, 2006)
Category:
Subcategory:
Web Development & Design
ePub file:
1198 kb
Fb2 file:
1574 kb
Other formats:
txt mobi rtf lit
Rating:
4.4
Votes:
833

But how do we make the case for users inside our organizations? . Paul Sherman, PhD is Director of User-Centered Design and Usability at Sage Software, and Vice-President of the Usability Professionals' Association.

But how do we make the case for users inside our organizations? With this book come stories that can motivate, inspire, and most importantly provide the means and the methods to create change. The result, if successfully sold to the decision-makers, is bound to improve the user experience. He was also a Lecturer at the University of Texas at Dallas, where he designed and taught a course sequence in Human-Computer Interaction for the School of Behavioral and Brain Sciences.

Usability Success Stories book. Goodreads helps you keep track of books you want to read

Usability Success Stories book. Goodreads helps you keep track of books you want to read. Start by marking Usability Success Stories: How Organizations Improve by Making Easier-To-Use Software and Web Sites as Want to Read: Want to Read savin. ant to Read.

Paul Sherman, PhD is Director of User-Centered Design and Usability at Sage Software, and Vice-President of the Usability Professionals' Association. Mobile/eReaders – Download the Bookshelf mobile app at VitalSource.

Usability success stories: How organizations improve by making easier-to-use software and web sites. An introduction to usability and user-centred design. Usability Success Stories: How Organizations Improve by Making Easier-to-us. 2006.

Paul Sherman, PhD is Director of User-Centered Design and Usability at Sage Software, and Vice-President of the Usability Professionals' Association

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Read "Usability Success Stories How Organizations Improve By Making Easier-To-Use . Others are hard to learn, hard to use, and frustrate us at every turn. But it is not just the user that pays the cost in such cases. Poor usability also imposes significant costs on product producers.

People spend increasing amounts of time and effort interacting with complex hardware and software products. Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers.

book by Paul Sherman. People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy to remember. Some are even a pleasure to use.

The goal is to design artifacts that allow the users to meet their needs in the most effective efficient and satisfying manner. The course introduces the novice to a cycle of discovery and evaluation and a set of techniques that meet the user's needs. This course is geared toward the novice

The goal is to design artifacts that allow the users to meet their needs in the most effective efficient and satisfying manner. This course is geared toward the novice. It is for learners that have heard about "user experience" or "user interface" design but don't really know much about these disciplines.

Companies that make hard-to-use products incur higher support costs .

Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering during product development. This book shows how usability engineers can do this by studying users' needs and abilities, designing the product accordingly, and verifying the design through additional testing with users. To read this book, upload an EPUB or FB2 file to Bookmate.

Gower, London (2007)Google Scholar. Bogue, . : Anatomy of a software development role: solution architect. 15. Travis, . Usability testing with hard-to-find participants. 16. Venkatesh, . Ramesh, . Massey, . Understanding usability in mobile commerce.

People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy to remember. Some are even a pleasure to use. Others are hard to learn, hard to use, and frustrate us at every turn. But it is not just the user that pays the cost in such cases. Poor usability also imposes significant costs on product producers. Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering and user-centred design (UCD) during product development. This book shows how usability and UCD practitioners do this by studying users' needs and abilities, designing the product accordingly, and verifying the design through additional testing with users. Despite the positive return on investment for usability engineering activities, many organizations view usability engineering as a non-critical part of the product development process. This book seeks to change this by relating a number of cases where usability engineering contributed significantly to the solution of a business problem. Evidence is drawn from experiences within a range of private and public sector organizations showing how usability work can best be organized and executed within a business environment. The organizational factors that facilitate or impede the application of usability engineering are also discussed. The book clearly explains the barriers to be overcome as well as highlighting the factors promoting success. A wide range of applications are covered, including web-based e-commerce, medical devices and software, process control management systems, financial services applications, consumer desktop applications and interactive voice response systems. Usability Success Stories provides a valuable guide for business managers and technical staff as well as for practitioners within the field itself.