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ePub Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations download

by Stephen M. Pollan

ePub Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations download
Author:
Stephen M. Pollan
ISBN13:
978-0020360483
ISBN:
0020360487
Language:
Publisher:
Wiley; 1 edition (June 7, 1996)
Category:
Subcategory:
Relationships
ePub file:
1536 kb
Fb2 file:
1358 kb
Other formats:
mbr azw lrf lit
Rating:
4.1
Votes:
544

Stephen Pollan believes that life's unpleasant discussions go better when you walk in with a plan.

Stephen Pollan believes that life's unpleasant discussions go better when you walk in with a plan. His experience coaching and advising his clients tells him these plans need to be both flexible and easy to remember. He has invented conversation s"-to prep us for common confrontations and help us come out ahead.

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Pollan and coauthor Mark Levine have coauthored many books on business and personal finance, including Die Broke. MARK LEVINE lives with his wife and two Newfoundlands in Ithaca, New York. Библиографические данные. Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Stephen M. Pollan, Mark Levine.

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STEPHEN M. POLLAN has been a successful practicing attorney Photo . Revised with new scripts for the workplace.

STEPHEN M. POLLAN has been a successful practicing attorney Photo: Gregory Heisler Photography. get what you want in life’s toughest situations, Communicating bad news, Dealing with problem people, Mending damaged relationships, Negotiating your wants and needs. Revised with new scripts for the workplace,. Standing up for yourself. We put together a team of experts to produce specialized volumes, focusing on the unique needs of employees, managers, and entrepreneurs.

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When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 171 difficult conversations, guiding you through discussion openers and effective responses reach the desired result.

going to be some kind of life preserver or crutch for your emotional stability chemistry just . Levine created Lifescripts. Using two-color flowcharts, they literally map out 110 difficult. What's the problem with this file?

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When confronted with difficult situations in the workplace, many people are at a loss for words. That's whyNew York Timesbestselling authors Stephen M. Pollan and Mark Levine createdLifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts,Lifescriptsmaps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. POLLAN was a successful practicing attorney for over forty years. MARK LEVINE lives with his wife and his Newfoundland Moses in Ithaca, New York

STEPHEN M. He offered pragmatic career, financial, business, and legal advice to individuals and businesses. Pollan was CNBC's on-air personal finance expert for five years. MARK LEVINE lives with his wife and his Newfoundland Moses in Ithaca, New York. POLLAN and LEVINE have coauthored many books on business and personal finance, including Die Broke.

Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included.
  • Stephen Pollan believes that life's unpleasant discussions go better when you walk in with a plan. His experience coaching and advising his clients tells him these plans need to be both flexible and easy to remember. He has invented conversation outlines--"lifescripts"--to prep us for common confrontations and help us come out ahead.

    The book contains 101 lifescripts, each presented with similar supporting information and in a common format. "Each lifescript begins with a general discussion of the overall strategy you should use...highlighting what your goal should be." Pollan also suggests what attitude you should adopt, the preparation you need, how to choose a time for the discussion, appropriate body language to use, in addition to the lifescript itself. The lifescripts are presented in flowchart form, each containing icebreakers, pitches, possible responses from the other person, counters to their responses, and so on. There are also suggestions for adapting the lifescript to slightly different situations and "crib notes" to aid memory of the key points.

    The 101 lifescripts are drawn from areas of everyday life: Job Hunting, Dealing with Superiors and Subordinates, Office Politics, Job Terminations, Dealing with Customers, Lenders, Investors, Vendors and Partners, Sales, Consumer, Credit and Lending Issues, and Communicating with family Members. Just in case we cannot find or adapt an existing lifescript to our particular needs, Pollan teaches us the five organizing principles of lifescripts: 1) Take control of the situation; 2) Say what you want; 3) Show your power before you use it; 4) Absorb or deflect anger; and 5) Have the last word.

    The lifescript approach seems useful to anyone who wants to think through their strategy and options before beginning a difficult conversation. It seems particularly useful for those who prefer--or must--rely on conscious tactics in social interactions rather than intuition. It can help those who are not socially skilled become less fearful and more effective in the conversations that count.

  • I bought this book based on what I could see in the contents with Amazon's feature "Look Inside". The "Look Inside" features the first edition (1996), I believe and what I got in the mail was the 3rd edition (2004). MANY of the topics are not the same in these two so be careful! (Note: The main picture of the porduct is correct, with the Yellow Bubble that says "Revised with new scripts for the workplace" but if you look at the "Look inside" you see a different version."

    LUCKILY, I was looking for a more business-based version, and it turns out that's what the 2004 version is, so I'm actually happy with the purchase, but I was sort of looking forward to some of the more personal life scripts, oh well.

  • I regretted that I purchased this book. It seemed intriguing at first, but at a closer observation and actually reading through the scenarios, I was very disappointed. The ways that the author suggests to resolve some of the problems are immature and disrespectful. I couldn't believe my eyes.

  • Great read! Excellent in providing scripts for lifes tough situations. You can use verbatim or improvise with what is written as a guide to make sure you are being sensitive yet direct and to the point. A must have in all offices.

  • Was at a seminar that recommended this book. It is a good book, with good tips what to say when. I would recommend this book to all.

  • Pollan and Levine have done an outstanding job assembling a wide variety of human relations challenges and dilemmas. My first action in assessing the book was to go directly to those scenarios in which I have had considerable training and experience. I was pleasantly surprised to see that the verbiage and the decision charts were spot on. One of the book's strengths is that each scenario is properly framed. The reader is fully educated on strategy and key concerns for handling the situation. The accompanying decision chart then becomes the road map for the situation. The ideal reader of this book is the new college graduate entering into his or her first professional position. There is simply a tremendous quantity of practical wisdom on human relations and office politics that I wish I had at that stage in my career. Additionally, the book is an excellent resource for the seasoned professional. It will reinforce and fine-tune many approaches already in use. Because it is relatively thorough, it will provide juicy tidbits and insights on some situations that perhaps the reader simply never identified. I highly recommend this excellent book for anyone concerned with ongoing professional and personal success.

  • Husband found it intersting for his job.

  • Fantastic book! I passed this around to my team to read. It definitely helps improve communication and teaches people how to effectively communicate.